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★★★★☆

“Fine service actually!”

Written on: 14/03/2013

Earlier in the week I was surprised to find the MyTriathlon site which I hadn't come across before. It had the tri-suit I wanted (the Zone3 Aquaflo Ladies in size small) at a really good price (which surprised me because no-one else has it in stock at the moment) so I ordered it without even looking at the reviews. I ordered it on Sunday night.

On Tuesday I got an email from MyTriathlon, addressed to someone called Nick, saying that the suit was out of stock. Since my name's not Nick I emailed back and asked if it meant mine. The rep said no, it was intended for someone else and that my suit was on its way. I then looked at the reviews for the site and had a proper panic, having seen horror stories about things not turning up. HOWEVER - guess what, the suit turned up in the post today!! I am so glad as I was about to order one from somewhere else in the gloomy prediction that I'd been had by a scam, but actually it's here within 3 working days of ordering, it's exactly what I ordered and it's in good packaging.

I just wanted to share the story so that people don't panic if they've ordered something and then see the other reviews - I only took a star off because I got an email meant for someone else, otherwise it would have been five stars. It seems like a fine service to me and I would order again from My Triathlon.