Written on: 11/03/2013 by just_the_facts
Rented a car at Avis: part Dieu Lyon. Was about $140 for a 3 day rental. Was late by an hour on the return, and with 1/8 of a tank below full. Attendant waved me on - no problem. A couple weeks later got an extra $250 on my credit card. Web site for complaints doesn't work and toll phone number charges *me* to complain. Eventually after numerous calls they agreed I was right, and the fees was absurd. They said they would waive the late fee, and give me a credit for the gas. They only gave me half of the reimbursement they said! I really find these guys to be the worst, more horrible business I have ever dealt with. I truly hope you take my advise and rent elsewhere.