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“DO NOT USE THIS COMPANY!!!!”

Written on: 09/03/2013

If you have any sense you will keep far away from on the beach. I have had nothing but problems from the second I clicked complete on their website. Even if you do find a cheap deal on their website i suggest you run far away because you dont get what you paid for. I booked a 5 star hotel in Tenerife which ended up being a 4Star and nevermind that i ended up being booked into a complete different hotel which was a 3star after having confirmation of a 5star hotel. And i wish you luck if you try to get through to them to get any sort of refund or change to another hotel because your end up with a £100 phone bill and waiting a week to get any call or message back from on the beach. I've reported this company to trading standards and watchdog and are currently being investigated. I dont want anyone to have to go through what i did so please stay away because the holiday you book wont be as relaxing as a holiday should be but will turn into a bloody nightmare.

Visit onthebeach.co.uk