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“Rude staff and expensive prices”

written by on 07/03/2013

I have just joined total fitness as it the closest gym to me. However during my time there I have found some staff to be really rude and judgemental. They need better customer care training. I have found the way the speak to you is very down grading and unhelpfulful.

They also offer very expensive 'offers' and do not cater for a very wide range of people. I work in a number of hospitals so am not always around to use the gym facilities, so I was looking for somewhere where i could pay a month at a time but I had to commit to a 12 month contract because month-month prices were twice the price!

Overall very disappointed with my membership at total fitness hull.

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