Written on: 04/03/2013
After previously using another hosting company, I decided to use 123-reg, big mistake. Their support is terrible, they too and fro for a few emails saying everything will settle in 24 hours (even on non propagation issues), then 24 hours later try something already pointed out, giving another 24 hours... Really not acceptable, and then after getting frustrated and telling them this, they resolve the issues! A company that needs you to complain first is generally a red flag.
I am leaving this review now as I have been waiting eleven hours so far from a new open ticket with support, for a very simple error on their part that is seeing two websites down!
Go elsewhere, seriously