written by sohasajid on 03/03/2013
Booking though LateRooms was absolutely fine and no problem.
Stayed at Fitzwilliam Arms, Rotherham. The stay at the hotel was in fact actually rather pleasant until I tried to leave in the morning. I had an early morning meeting to get to which is why I had travelled up the night before. When I tried to leave at 7am, I found that residents side of the hotel was in fact locked and I had no way of getting out! After trying all exists, the only way I could leave was to exit through the fire escape only to have one of the hotel's staff rudely shout at me for doing so! I do not expect this kind of treatment at all and I think it was perfectly reasonable to try to leave. If they wanted to lock the doors for security purposes, they should allow residents a way of getting into and out of the building. Plus I would have expected the hotel staff to have opened up the doors by 7am! This incident ruined what was otherwise a nice stay and made me late for my meeting which exactly why I had booked in the first place.
I will not be recommending this hotel to anyone!