Written on: 28/02/2013 by Thamestug (1 review written)
I have been with Krystal for a number of years now. I was attracted to them by their fresh approach which seemed to be offering what i wanted, which as a non IT person and pensioner, was help in simple language and not jargon, when I needed it, and their attractive prices for various packages. Previously I had suffered from what unfortunately seemed to be the normal larger company 'cant really be bothered if you dont speak the jargon' attitude.
I certainly have had no reason to regret changing to Krystal. The few problems I have had have all been sorted very promptly and efficiently with the minimum of downtime and the sometimes stupid questions I have asked have been dealt with politely and with great forebearance and an understandable explanation.
Publishing with RV Sitebuilder has been very easy and wholly understandable even to me!
Certainly if things continue as they are, and I have no reason at all to doubt it, I am here for the [hopefully] long haul Krystal!