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★★★★☆

“customer focus”

Written on: 27/02/2013 by Emijose (1 review written)

I am very pleased with the services of southall travel agent in arranging my flights to India and offering the effective advice and help that a customer would expect. I have always booked my tickets with southall travels for last 7 years till date and also have asked my people to use them for the best service they provide. This time at first I was not given a good price from their agent and I felt that I will book from somewhere else but his co-staff tried hard to get the better deal than was quoted earlier. I am glad that I did nothave to book with other company. Being a loyal customer pays off at any company and they made added effort to find me what I wanted.