written by TedNess on 26/02/2013
An excellent tour. They took the trouble to find out about us in advance, discuss what we wanted, make suggestions and give us plenty of advice on what to expect. Santiago was extremely knowledgeable on all the wildlife, birdlife and geography and extremely good company. A very well organised tour, and obviously a lot of thought had been put into the choice of local guides, accommodation and boat (plus crew). Literally nothing was too much trouble.
The value of such a professional organisation was really brought home when one of our party unfortunately became very ill. The problem was dealt with efficiently and with great sensitivity, and despite spending hours dealing with hospitals and insurance companies, they still found time to ensure the rest of us were enjoying themselves and that everything was proceeding smoothly for us.
Thank you [name removed] for an unforgettable holiday.