Written on: 26/02/2013 by pxlmedia (1 review written)
We have used Heart Internet for well over 7 years and have found their hosting services to be cost effective, cutting edge and very reliable.
However, without doubt it is their Customer Service and expert Technical Support team that really makes them stand out from the crowd. Always polite and responsive and ready to suggest sensible solutions to every issue that we have reported.
The only reason that we could not give 5 stars is that their hosting reseller platform, HostPay, does not provide the level of sophistication and configurability that as a commercial reseller we would like to see in any E-Commerce platform, especially in the areas of product pricing and automated invoicing. As yet Heart have not addressed these shortcomings.