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“Totally disappointing at Bike Rite - Rutherglen, Glasgow”

written by on 25/02/2013

Totally misleading advice and disgusting attitude from female working behind desk, i was dropping my niece off and got a wee bit lost, she phoned the bike rite office and was told by this female that as long as she was there within the next ten minutes it would be fine, needless to say we arrived in time and was then told the course had already started and she was too late to join in, my niece asked to reschedule and was told no, so she ended up losing the £49 fee and the £50 hire for the bike. When we looked in the yard there was one person on the course!!!! I hope the female is proud of herself for having a 22 year old girl in tears, is this not against the law taking money from someone and giving nothing in return?? What way is this to conduct a business, it's getting away with daylight robbery. I wish we would have known this before as my (student) Niece could have kept her hard earned cash.