Written on: 25/02/2013
This is the first time i've purchased hosting so had a huge learning curve designing my website on Wordpress.
I've been locked out of my account (mainly through my own stupidity) on 3 occasions and the support team have been outstanding. They've rectified it each and every time quickly and efficiently.
This includes Dec 27 (after boxing day) when they were overloaded with requests. I still managed to get everything resolved in less than an hour.
I can't recommend their service enough! Great value and outstanding customer care for a noob.