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“Bad experience can't get money back”

written by Pageklm on 23/02/2013

Do not touch this company allstars driving academy with a barge pole. Bought an experience for My husband for Xmas when we went to it they said they had texted us to say it was cancelled due to a lorry crash on m25, this apparentley happened at 5.25am but we got the text at 10am when we got there.thay offered him a drive in a car park doing donuts and then rebook experience .. 2 hours later he still hadn't got in car and we had to go.
The dates to rebook he cannot due to his job and he had already booked holiday to do this day.
I was really unhappy as it had ruined a day that I had been planning fow a few months.
When I posted on there website to get them to contact me they deleted it.
I contacted them by phone email and Facebook message on numerous occasions with no answer to get a refund .. Even groupon cant get in touch with them. Next step trading standards. The story of the crash was made up as I checked in the traffic weather websites. Lots of bad reviews.. I just wanted a reply and they don't have the manners to do this.