Written on: 21/02/2013
Bought a set of four. On the first trip, the frame of the big suitcase cracked and broke. I had to take it to the authorized repair shop 70 miles away. As I was walking in, pulling the case, the repairman said "broken frame,right?" before even seeing it. He said it happens all the time, cant be fixed and they'd send me a new one, which they did. Over time, zippers broke off, secureing belts inside remain stuck shut, handels jam often (I do try to be careful but I am sure I've jerked on it at time. material covering cases ripps and gets dirty fast (not Delseys fault but I know to buy hard palstic next time). I am still using them after 3 years, dont travel all that much but will use them till they die as they were not cheap. If you dont see them up close (dirt and tears), they do look nice.