Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
1875855

Why are you reporting this review?

★☆☆☆☆
WRITE A REVIEW

“Faulty Samsung W”

Written on: 20/02/2013 by Mrmen (1 review written)

After being a customer for a few years, I was sold a faulty Samsung W phone.I was fobbed off for the first month then told I couldnt have a replacement phone! After sending it for repair 8 times and numerous phone calls to Three's customer compliants dept, I was told that I coud have a lesser grade phone free but stil pay the same monthly charge. I refused this offer as UK law says you shoud get like for like or better I was advised by the Three shop that the Samsung S3 mini was the nearest grade, this was put forward to the compiants team for them to come back with a £80 charge at the end of contract!! I have taken this to Trading Standards and await the outcome.. Needless to say this contract and the 3 othere's from my house will not be renewed!!

Visit three.co.uk