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“Poor After Sales Service”

Written on: 20/02/2013

I received my computer on 14 Nov. During the build phase I was notified that the Motherboard failed durng testing. It failed almost immediately after I received it and had to be returned. It was received at Computer planet in early December. I was promised (by e mail) that it would be returned for Christmas. It is 27 December and I am still waiting for it. It seems computerplanet saves money by using cheap components and then provides a very poor standard of after sales service. You get what you pay for and I think in future I will use someone like Dell.