Written on: 19/02/2013
I paid online and received the email code within the specified 15 days. I'm a bit slow when it comes to new technology but even I managed to do this. I would recommend reading the step-by-step guide fully. I got a bit confused at one point and ended up having to email the team but someone got back to me straight away (to explain that I hadn't fully followed the steps). Once I followed the steps (read the steps)the phone unlocked and is working beautifully.
Very happy customer