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★☆☆☆☆

“Talk Talk more like No Conection No Connection”

written by on 19/02/2013

I have been a Tiscali, and latterly Talk Talk, customer for many years. Tiscali provided a very good service with few connection problems. Since Talk Talk took over the service has been abysmal. So many times I am not able to log in to the email server and when I can, I regularly receive an error messge that the email is corrupt. It isn't! The problem lies solely with Talk Talk. I'ver been logged out, for no reason, midway through reading and/or writing messages. The server has hung for so long that it has logged me out. There have been so many problems, so frequently, that I can't accept it for any longer.
I strongly recommend to the Technical and Executive staff of Talk Talk that you get your act together for the sake of other curomers. For me, its too late, I've had enough of such a poor service and can tolerate it no more.
As a paying customer, I am now resolved to taking my custom elsewhere.
I'm sure two tin cans and a length of string would be a better method of communication.
I shall be cancelling my contract immediately after the Christmas break. I don't consider myself to be in breach of contract as I don't believe Talk Talk have fulfilled their obligation of providing a good service.

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