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“Staff not helpful and rude”

written by on 19/02/2013

Ordered a car online to pick up next day from bradford queens road branch. Got there with all forms of I.d, checked them over then said they had to do a check on my address which apparently come back that they could not rent to me but could not tell me why. Was very unhelpful. Did not understand why as I have hired cars before. Ended up going to Europe cars where I have rented before with no problems and as before got a car straight away. Do not rent with these, try Europe cars staff there were so helpful and friendly. I have never felt as belittled as if I had committed some sort of crime that could not be disclosed, it's disgusting. Came out feeling really upset.

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