written by Donnapatella on 18/02/2013
Not only was their quote the cheapest (they even came to visit beforehand to make a note of everything that was to go), their reviews gave us the most confidence to select them. We have moved many times and know the pitfalls involved.
We opted to pack ourselves and so they provided all the packaging in advance. We gave them a provisional moving date but had to change this several times along the way due to unforeseen circumstances but this did not seem to be a problem for them. Claudia in the office was always helpful and accommodating.
On the day, they arrived as promised (and at a time to suit us) and worked tirelessly throughout. They dismantled our furniture and reassembled it again in new home. Nothing was too much bother. Even the parking restrictions in our new home did not pose a problem for them.
We had quite a bit of furniture for the two of us and were moving from a house to a 2nd floor flat. There were no breakages in the process and so overall, very pleased.
We were moving on a budget and so Dracula ticked all the boxes for us. I'm not sure they would compare to Pickfords or the like if you were moving house large scale but certainly for customer care, hard work and efficiency, they really hit the spot.