Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1865146

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Unlock Failed - No Reply or Refund”

Written on: 16/02/2013

Don't touch them with a bargepole you'll lose your money. I wanted to unlock a Nokia N8 so paid £35 but instead of an unlock code they e-mailed a convoluted 4 step unlocking cable procedure. This entailed downloading an application and some driver software for USB connection. I followed the instructions exactly but couldn't get past step 2 as an error message popped so it wouldn't connect to the phone. Their website says to contact them if any problems occur (only via e-mail) and also that they will refund if the unlock fails minus £10 'admin charge'. I sent 2 messages via their website and a 3rd replying to their original e-mail outlying the problem and requesting a refund but they didn't even have the courtesy to reply. Eventually I managed to find a local electronics shop who supplied a simple code which unlocked the phone for just £18. Kicking myself for trusting the reviews I did read (if indeed they are genuine) so don't make the same mistake.