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“Deleted my DNS records and took 12 days to respond to...”

Written on: 10/02/2013 by kokomorbt (3 reviews written)

They accidentally deleted some of my DNS entries which caused an outage for my client. They acknowledged it was their mistake and apologised, but it shouldn't have happened in the first place. Separately, I raised a trouble ticket for a related issue and they took 12 days to respond.

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