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★☆☆☆☆

“It should be called 'Sky Dial-Up' - INCREDIBLY SLOW !”

Written on: 10/02/2013 by SunilRaja (2 reviews written)

The speed is ridiculously slow. In WD23 (Bushey/Watford) we get average speeds of 1.9mbps download and 0.6mbps upload speed. To put this into context, it took 3 hours to download Bourne Legacy on Apple TV. Accessing basic websites is slow and anything more demanding than simple browsing is painful. Downloading Apps and newspaper updates on iPad/iphone is very painful - so slow that I often switch off the wi-fi for the newspaper updates as its quicker on my cellular network (3G).

There is not much that customer support can help with. While they are very polite and helpful, they cannot solve the problem.

I don't think Sky should be able to call this "Broadband" - it's misleading and dishonest. I would not recommend this service to anyone.