Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1852739

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“What a shower!”

Written on: 07/02/2013 by denisedenise1 (1 review written)

I ordered and paid for 2 pairs of jeans from Chums on Dec 16th 2012. When they still hadn't arrived after Christmas I contacted them via email to ask why. I was told that they were not in stock and they weren't expecting them to come into their warehouse until Jan 30th. No-one from chums had bothered to let me know. I was assured that the items would be sent out "priority". I inquired again at the end of Jan and was told they had been dispatched - but would take up to 10 working days to get to me. Incredible! When i complained I was offered free delivery on my next order. Well I won't be ordering anything else from this company who do not answer my emails when I have made complaints. I have asked for someone senior to contact me - but guess what - they haven't bothered. To sum up, their customer service is non-existent and I would warn others to think very carefully before ordering anything from their catalogue.