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★☆☆☆☆

“TOTAL DISREGUARD FOR CUSTOMER, NO BUSINESS ACUMEN”

Written on: 07/02/2013 by TerryM1 (1 review written)

THE EXPERIENCE I HAVE HAD WITH THIS COMPANY IN TRYING TO GET REPLACEMENT FOR FAULTY GOLF BOOTS IS TYPICAL OF MANY OTHER DISILUSIONED CUSTOMERS.
Promises not kept, little or no communication, the service is dreadful and the goods don't arrive? Dealing with this company is a sheer nightmare. Endless phone calls unanswered, promises to get back with information on delivery not kept etc. Still no goods!
Fortunately I was able to track them down to their Unit (you will have a job to find it! no Company name on the Unit so had to ask round the site to locate it) I introduced myself and got my refund.
Did not get the impression Mr White was too pleased to see me!!
No offer of compensation for postage, travel time and endless phone calls etc. Will never deal with this company again.