Written on: 06/02/2013
They have been refurbishing the M&S cafe in Guildford for months and months and therefore I had high expectations! Saw the outcome today for the first time and really disappointed. Cheaply decorated. I had to pay £1.95 for a pot of tea - the pot only contained 1 cup and it and the cup was on a silly block of wood. What a rip off - the tea also tasted horrible. They have obviously put in several serving stations to minimise the queues - its a pity they didn't train the staff how to make the drinks and work the till - absolute chaos. Obviously I won't be going back.