written by on 02/02/2013
Two of our rooms had flood damage from a dish washer and central heating system. Barclays sent out a surveyor who said we had rising damp and we couldn't claim. He then sent out another specialist to check the walls. The specialist came back and said we didn't have rising damp! The surveyor then agreed to get all the work done and wrote down the work that needed to be priced up. We contacted contractors and got the quotes. Before we had even sent the quote to the surveyor he offered us a crazy low offer of £2,800 the quotes came back at 10.000 and upwards. We sent the quotes to the surveyor and he is refusing to pay!!!!! We are now going to the ombudsman. PLEASE PLEASE DO NOT GO NEAR THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!