written by Zaxxmom on 29/01/2013
I bought my Louis about three years ago under the impression that it would look better with age and never fall apart and even if it did they would stand behind the product! Well that's not the case mine started cracking all around the bag and when I took it to the Lenox square store in atlanta Jill the quality specialist took pictures of and said she would call me after she spoke with her superior,well after two weeks and no call I try to call her and she never replies, so ladies think long and hard about these thousand dollar handbags you covet because unlike coach they do not stand behind their products.i will never purchase another Louis Vuitton!!!