Written on: 22/01/2013
I bought this machine in November 2011. It worked well, making lovely coffee, until March 2012 when there was no power to the machine. The machine went off to be repaired under warranty. It was returned within a few days working perfectly well. Since then, the machine stopped working on a further 3 occasions, with Nescafe replacing the machine in August 2012. This new machine worked until December 2012, when off it went for repair, being returned in late December. It was back for 3 weeks when it stopped working again. Nescafe assure me that I have been unlucky! It is such a shame as I do enjoy the coffee it makes.