Written on: 13/01/2013
I ordered a Christmas gift for an associate at my office, online. It was to be delivered on 12/24. The order was "unable to be delivered". I received a call from Teleflora over one week later, informing me of this. I gathered more detailed info regarding the address, where the flowers were to be delivered, and called their "customer service". I could not understand the woman on the phone, and slogged my way through a 30 minute call, hoping to resend a now New Years gift. Henceforth, I find out, after some investigating, that the order was canceled, and there was no record of me ever speaking to this woman. Talk about frustration. This company is joke. Then I tried to get a refund, and the fun started all over again, trying to speak to people, who barely spoke English, being put on hold, being disconnected. Anyway, don't waste your time or money with this company.