Written on: 11/01/2013 by lillie777 (1 review written)
I visited the above store and department, yesterday January 10th.
I have shopped in this particular department before, I adore this make
and already possess a coat... I had been looking for a particular gillet
in my size and was having trouble tracking one down in a store or on line.
Your assistant, Nicole France, checked every item possible when serving me.
When realising there was know stock to be found she perservered until she did find me one...This was in Scotland!!!! She arranged for this to be delivered a.s.a.p to me at my home address..
I have to tell you she was delightful and a pleasure to be served by, she never stopped smiling and nothing was to much trouble.
I work with my mother and my sister in retail, and recognise a star when I see one, Nicole is truely wonderful.
People are very quick and keen to criticise,so I feel very pasionate about praise....
Thanks for your service again,