Written on: 09/01/2013
Wish I had seen this site before purchasing!
Mine's a similar story to several others I'm afraid. Ordered 2 t-shirts which never arrived, although the money was taken from my bank immediately. I did managed to have some limited email communication with the company only to be constantly fobbed off with stock issues. I eventually cancelled the order and asked for a refund which has un-suprisingly never materialised!
Anyone in a similar situation, my advice would be to contact your bank. I paid by Visa Debit card and automatically thought that I would not have the protection you would with a Credit Card, however my bank have been incredibly helpful and are refunding the money within the next week.
It wasn't for a great deal of money but for me it's the principal of the matter. What this company are doing is essentially stealing. I seriously don't know how these people sleep at night!