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“Order cancelled as error with data on website!”

written by on 05/01/2013

Ordered a fab pair of boots for my son on Friday from the Treds website. Ordering process and website features were fabulous, option of paypal was great too. Lunchtime Saturday had an email to say the boots were not actually in stock as the website stated! Money refunded! This is not the 1st time this has happened with this retailer. It only seems to happen on products that are heavily discounted.....almost too good to be true. Obviously they are, I think this may be a case of misleading customers in the hope that they will order a 2nd choice when met with the disappointment of their 1st choice not being available. Clearly an underhand way of trading. A one off internet glitch can be explained away with an apology, however twice with the same customer over 12 months apart stinks of foul play.

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