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★★★☆☆

“Still can't operate overall”

Written on: 05/01/2013 by Juanita41 (1 review written)

I purchased my Dyson DC25 from QVC, it's blue, but did not come with a manual, instead it came with a small 2-3 page cardboard brochure that only had pictures. The main head brushes need cleaning. I don't know how to take off to clean. I have a flat out tool that I don't know how to use. They showed it being used as a selling point, but by the time you get it you can't remember. There is nothing to show you how and when to use any particular tool. I think this is absurd! Another thing is it is advertised to be so light to lift or carry, I find as an older female or senior it is quite heavy to move fr floor to floor. I must take it up and bring it down 16 stairs. My arm is killing me. It's two years old and I still cannot completely operate this vacuum. Why is it so difficult to include a readable operation manual?