Written on: 03/01/2013
I bought a pintoys wooden rocket which cost more than £40 from why wood works. It was a christmas present for my daughter and broke after a week of use. The problem was poor design and quality. When I contacted why wood works for a refund both by phone and email I received no response. It is a shame because I have previously bought products from them which have been fine. However, in this case, the customer service was absolutely zero.