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★☆☆☆☆

“Do not use 1and1”

Written on: 02/01/2013 by hazelbate (1 review written)

Our small company who help people struggling with health problems may not survive, because 1and1 refuse to allow our web domains to be transferred to another provider, even though we have done nothing wrong. First 1and1 customers got virus, as a result of which our website had to be totally rewritten. Then when we try to transfer our domains elsewhere, 1and1 claim our service provider owed 1and1 money, which they don't. 1and1 can't even supply proof they are owed money, but they still refuse to authorise our domain transfers. We are the innocent party doing our best to help others and yet our business may well be brought down, by a company which is beyond my comprehension as to what they hoping to achieve other than to hurt other businesses. We can't even fight the injustice! Why are they allowed to continue in business?