Written on: 31/12/2012
Ordered boots online for husbands Xmas 18/12/12 paid next day delivery £5.99.Concerned when not received by 20/12/12 and went to local Yodel depot as track ref. said 'possible problem at local depot' but they could not locate parcel,depot disorganised,very young staff.9 emails sent to supplier (as no tel no. on website)which just kept refering me back to the tracking no. with above message each time.Finally received boots late afternoon 29/12/12.Shame about the delivery as boots were good value.Should change courier.Wonder if they will refund my delivery charge!