Written on: 28/12/2012 by ganga (1 review written)
I purchased 2 Gucci Rush perfumes for my wife and daughter for Christmas they arrived on Dec 15th when my wife opened hers to check if it was OK lo and behold it was fake. We took both perfumes to Debenhams to confirm if they were in fact fake and it was confirmed by the staff that it was indeed fake. When I complained to Trade Services and requested a refund they sent me a FORMAL COMPLAINT PROCEDURE AFFIDAVIT for me to fill in. I ask for an address to return the goods and form and was told to destroy the perfume and no return address was supplied. I have been onto my credit card company to ask for a charge back which they are working on at the moment. I have also reported them to Europeoan Consumer Centre. These guys need to be shut down and fined and enormous amount of money to stop them opening up anther company under another name and start scamming more innocent folk. I think it has been said if good men do notheing then bad men will rule, or words to that effect so come on guys let your pens do the talkin as these guys are opperating in Bulgaria.