written by smccloed on 24/12/2012
This company delivers absolutely appalling service. Ordered a Xmas gift for friends on 5 Dec 2012. Advised it would be delivered on the 18 Dec 2012, so stayed home from work to receive and nothing arrived. Then confirmation of delivery time slot for 21 Dec 2012 only for it not to turn up. I then get an email stating they tried to deliver, which was absolute lies as I was home all day. I arranged to collect at DPD on 24 Dec 2012 and arrived home to open a wet box with everything inside soaked in the bottle of wine which is suppose too be part of the hamper. Calling Bradford is a shocking experience, which left me with no gift and no refund. Stay well clear unless you happy with atrocious service