Written on: 20/12/2012 by asmodayl
They are not to be trusted! They first make you speak with one of their representatives that has no idea of the legal issues and gives you misleading information to make you chose their services. They want you to pay upfront, before being able to speak to a legal representative. They are very eager before you make your payment but then, when you actually get to speak to the legal representative (Kings Court Barrister Chambers in my case), not only that you notice that they aren't well informed, you actually find out that you've been lied regarding the services that they can provide.
And when you ask for a refund, the person that was supposed to represent you will not answer their call, nor call back, and when you call to their main number (from their website), you'll get redirected to as many people as possible. They will all tell you that the financial department works only from 6pm-8pm, and that you'll be called back, but you never are. And if you try and call between those hours, you'll be told that it is outside their office hours and nobody is working so you should try in the morning, keeping you in a loop and never seeing your money again.
I haven't got a refund from them yet and I am planning to report them for fraud.
DO NOT TRUST this firm, it's only your money they want.