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“27 Calendars sent, only 15 opened”

Written on: 10/12/2012

Not at all happy, first order for 25 Advent Calendars (special price)
then added a further 2 to order (charged at full price) a bit mean???
Had I wanted one for myself to view it each day I had to pay for it.
Of the 27 sent only 15 of my friends have been able to open them, despite
following the instructions 100%. Most of the friends are computer
professionals!!!!!!!!!!!! I like JL cards and send a lot of them.
I have received the same answer to my query 3 times, there is no Telephone Number where I can speak to a human being. Time JL was getting their act together and not selling something which doesn't always work.
Should a refund be given for unopened cards?????