written by testyperson on 09/12/2012
I have been trying for two weeks to get a simple answer from Hertz on a car rental. I have sent numerous emails from their website and get a confirmation saying I will get an answer in 3-5 days. As I said, it has now been two weeks and as far as I am concerned, they will never see me at their place if that is the level of, or lack of service. If they can't answer a simple email, they are obviously not going to look after you or their cars.