Written on: 07/12/2012 by Scifinerd (1 review written)
We ordered some books from this site as a Christmas present, start of November so as to avoid the Christmas post. 1 month later they still haven't arrived, no reply to e-mails and they never answer the phone despite multiple calls over several days and letting it ring for 10 mins a time!
They replied to a tweet saying their staff were overloaded at the moment hence why the phones aren't being answered.
We've not put a claim in through Paypal to get our money back. Thank god we used them to pay. We have no faith that they will be delivered before Christmas so will have to buy elsewhere.
It's a shame because we thought such a big brand name would be trustworthy. I was shocked to see the reviews here and which we had found this site before ordering.