Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1792060

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Order not received 1 month later”

Written on: 07/12/2012 by Scifinerd (1 review written)

We ordered some books from this site as a Christmas present, start of November so as to avoid the Christmas post. 1 month later they still haven't arrived, no reply to e-mails and they never answer the phone despite multiple calls over several days and letting it ring for 10 mins a time!

They replied to a tweet saying their staff were overloaded at the moment hence why the phones aren't being answered.

We've not put a claim in through Paypal to get our money back. Thank god we used them to pay. We have no faith that they will be delivered before Christmas so will have to buy elsewhere.

It's a shame because we thought such a big brand name would be trustworthy. I was shocked to see the reviews here and which we had found this site before ordering.

Visit forbiddenplanet.co.uk