Written on: by WENDY1947 (1 review written)
We always check out the site when visiting Florida.
We travel from the UK so we need to be sure of the reviews, and hotel cancellation times, if our plans should change.
Every hotel we chose on our last holiday in October 2012, was great.
We did have to change a few bookings, as we, on a couple of occasions decided to be in a different place. We had no problems in cancelling bookings, and no charges were made for this because we cancelled in time not to be penalised.
I have also spoken with their staff, and they are very pleasant and willing to help.
I thank you Booking.com
WENDY from Norfolk UK.