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“Item Disappeared and Poor Service From HMV”

written by on 06/12/2012

I pre order the dark knight rises blu ray steel book it was sent out on the 27th of November as of now it hasn't turned up. I rang up customer services told them what happened and i was told that i had wait. I asked for a replacement as i knew it would sell out and if the other one turns up i would send it back by either recorded or special post still the same answer i even emailed them got the same answer. When i checked on there site this morning the item has been deleted which is what i knew was gonna happen. All i was told was make a formal compliant about them by HMV, not only is this good enough but i won't be using them again with there very poor service.

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