Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1789514

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★☆

“Common fault that can be fixed”

written by 2lippy on 04/12/2012

I have an rs21 and have had it since they first came out, its great in its simplicity, the cold water and ice maker are really useful. The freezer is a fair size and the fridge is enormous

The rs21 has a common manufacture fault that causes the fan inside the fridge to eventually get frozen solid after water builds up around it over time. This will then stop it cooling properly.

The fix is very well documented online and a simple diy kit (£39) is all you need to add a small heater to the fan area which combats the problem all together. Its a permant solution and weve had no issues since so make sure if buying secondhand that this has been done.

My issue is with samsung, not to be trusted as a manufacturer at all. They accept zero responsibility for this problem and deny the issue altogether and for that fact i wouldnt ever buy anything from samsung again based on the way they dont care about aftercare once they have your money.

Was this review helpful? 0 0