Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1788080

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Jools Holland Concert Tickets - RAH”

Written on: 03/12/2012

I had never heard of Seatwave before until I came across them whilst looking for the above tickets to see Jools Holland. I purchased, and had cause to re-sell, the tickets through Seatwave, both of which were exceedingly positive experiences. The website is user-friendly and intuitive, and communication from customer support excellent.

Before I purchased the tickets I submitted a query ticket to customer support, which was answered by return meaning I could complete the transaction without delay. The tickets were delivered by courier well in advance of the concert date and the whole thing went as smoothly as clockwork.

I was very impressed!

Unfortunately, I was unable to go to the concert and decided to try and re-sell the tickets through Seatwave. Again, the process was simple and straightforward. I listed the tickets for sale at the price I wanted and they were sold in less than a week.

I would say the only thing I don't like is the fact that you don't actually receive payment from Seatwave until 10 days AFTER the event. I can understand them not paying until after the event, as this is how they can provide a money-back guarantee. However I think payment should be released immediately after the event; 10 days is far too long and, I think, unjustified.

Other than that Seatwave does exactly what it says on the tin, and I would have no hesitation in using them again, or in recommending them to people I know.

A thoroughly satisfied customer (well I will be when I get my money!)

Thank you, Seatwave!

Visit seatwave.com