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★★★★★

“Personal customer service”

written by on 29/11/2012

Ordered a jacket for my mum for Christmas - she ume'd and ah'd about the colour choice (as only my mum could do) !

Outdoors were friendly, understanding and helpful - world class customer service, I'd say.

Don't other companies get that you'd much rather have personal service than system generated emails/updates/reminders ??!!

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