Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1783217

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★☆

“excellent customer service”

Written on: 29/11/2012

I had problems trying to capture the confirmation information since I didn't have access to a printer, then I accidently erased my confirmation information to the hotel. When I called their customer service number, I was able to reach a real person right away and she was very patient and friendly. Once i gave her my email address she was able to re-send the confirmation information and gave offered me reassurance that the reservations were captured and available to me through my email. Thank goodness. This was my first time booking an overseas hotel. Very pleasant.