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★★☆☆☆

“HOLDING MY MONEY”

Written on: 27/11/2012 by Tink3034 (1 review written)

This is ridiculous! I ordered something online and they put a hold on my account and then put through the "new" amount as well. So now they deducted the new order total from my account and have not released my original money, which they said could take up to 30 days. The man I spoke with Seth, was rude and made me feel bad for wanting my money back. He did nothing to try and save a loyal customer. I have made the decision that Gap and Gap.com will NEVER get another cent of mine. I used to only buy gap jeans, but i will now have to find somewhere else to go, since they treated me poorly and extremely rudely. The first two ladies Donna and Jamie were extremely nice and tried to be as helpful as possible; Seth was just a pr***